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Kolaxo CCS is facilitating the small business to develop an emotional connection with customer and make them loyal to their brand. We have highly competent and professional telephone operator to impress callers with the help of their profound services. These happy customers are more found of talking positive things about your customer services and advocate your brand. We have developed our own online software to help our agents to make notes on this software that is only assessable to read for the customer only. The agents write down the summery of communication conducted with the customer along with a brief comment that would help to identify customer when next time he or she calls. This online system also helps companies to identify the customer needs. Our agents are divided into different sections and each section is devoted for the dedicated task. Hence, we are providing complete customer.